This following document sets forth the Privacy Policy for the Convention Abroad website, https://www.conventionabroad.com.au/.

Convention Abroad is committed to providing you with the best possible customer service experience. Convention Abroad is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Convention Abroad customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Contact forms

We collect personal information from you on our contact and register your interest forms. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Convention Abroad takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Convention Abroad reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Convention Abroad reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

How we protect your data

We employ reasonable measures to maintain all personal information provided by you on computer servers in a controlled and secured environment in an effort to hinder unauthorised access, loss, alteration, use or disclosure of such information. Unfortunately, the nature of the Internet is such that information may be transmitted over networks without appropriate security measures and may be accessed, deleted, altered, used or disclosed by unauthorised persons.

We use reasonable measures to limit the disclosure of the data you provide to us only to certain staff and affiliates and to require that they process the data only for the purposes identified in this privacy policy.

Please note: The servers that make the website available and that store the information that is collected on or through the website may be located in  Australia. If you are located outside Australia, please note that the information you provide will be transferred to Australia. The laws of Australia may not provide the same level of legal data protection as the country from which you access the website. By using the website and submitting personal information to us, you consent to and authorise such transfers and the use and processing by us of information as described in this Privacy Policy.

Contacting us

Convention Abroad welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: +61 413 626 274

Post: Attn: Privacy Policy,
Convention Abroad,
PO Box 3457, Tamarama NSW 2026

E-mail: info@conventionabroad.com.au